| Policies |
 |
 |
Reservations |
Cancellations & No Shows |
|
| Please call to reserve your appointment at least 24 hours in advance. In order to guarantee your favorite time, we recommend you pre-book your next service prior to leaving the salon. | If you need to move or cancel your appointment, please call 24 hours prior to appointment time. Repeated no-shows and cancellations may require credit card pre-payments to reserve an appointment. | |
Punctuality |
Valuables |
|
| We recommend that you show up 14 minutes prior to any appointment to relax in our atrium, drink a glass a wine, or shop in our boutique. Please keep in mind that if late to an appointment, the appointment may be shorted or rescheduled as a courtesy to our next guest. | L' essence cannot be responsible for lost or stolen items. Please leave your valuables at home or carry them with you. | |
Children & Pets |
Parking |
|
| For the relaxation and rejuvenation of all our guests and the safety of your little loved ones, please find care for them before your appointment. You need a break too! | Two hour street parking is available on surrounding neighborhood streets. There is also free all-day parking in the lot on Liberty Street, across from the salon. All spaces marked "SPA" are available for your convenience. |